PRIVACY POLICY

Effective Date: 01/05/2026

Welcome to BrightYou (“we”, “our”, or “us”), a brand operated under BRIGHTYOU GARMENTS PRIVATE LIMITED. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, process, and safeguard your data when you visit our website https://brightyoushop.com and use our services.

By accessing or using our website, creating an account, making a purchase, or otherwise providing personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Full Name

• Email Address

• Shipping and Billing Address

• Phone Number

• Payment Details (processed securely through third-party payment providers)

b. Non-Personal Information

• IP Address

• Browser Type

• Device Information

• Site Usage Data via cookies and analytics tools

2. Legal Basis for Processing

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), we process personal information based on:

• Your consent

• Performance of contractual obligations (such as order fulfillment)

• Compliance with legal obligations

• Legitimate business interests, including fraud prevention, website security, analytics, and service improvement

3. How We Use Your Information

We use your information to:

• Fulfill and manage orders

• Provide customer service and support

• Send updates and promotional communications (with your consent)

• Improve our website and services

• Prevent fraudulent transactions and ensure secure shopping

• Comply with legal obligations

4. Communication Consent Clause

By providing your contact details on our website, you expressly consent to receive communications from us via email, SMS, WhatsApp, or phone calls regarding:

• Order updates

• Service notifications

• Promotional offers

• Marketing content

• Customer support communications

You may withdraw this consent at any time by opting out through provided unsubscribe links or by contacting us at info@brightyoushop.com 

Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal but may affect your ability to receive certain service-related communications.

5. Sharing Your Information

We may share your information with:

• Third-party partners (such as delivery services and payment gateways)

• Marketing platforms, only where you have provided consent

• Regulatory, government, or legal authorities where required by law

We never sell your personal data.

6. Business Transfer Clause

In the event of a merger, acquisition, restructuring, sale of assets, or business transfer, your information may be transferred to the successor entity as part of the transaction, subject to applicable legal requirements and appropriate safeguards.

7. Data Transfer Clause

Your personal data may be stored, processed, or transferred to servers located outside your state or country, including jurisdictions that may have different data protection laws.

By using our website, you consent to such transfer, storage, and processing of your information.

We ensure that any such transfer is carried out with appropriate security safeguards in accordance with applicable laws.

8. Data Retention

We retain your personal data only for as long as necessary:

• Order and account information: up to 7 years for legal and tax compliance

• Marketing data: until you withdraw consent or unsubscribe

• Technical and analytics data: up to 2 years

After this period, data is securely deleted, anonymized, or destroyed in accordance with applicable legal and business requirements.

9. Data Security

We use appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption

• Secure servers and hosting infrastructure

• Restricted access controls

• Security monitoring systems

• Secure third-party payment gateways

Payment information is encrypted and processed securely using trusted third-party providers.

While we take commercially reasonable measures to protect your information, no method of internet transmission or electronic storage is completely secure.

10. Your Rights

Subject to applicable laws, including the DPDP Act, 2023, you have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Withdraw consent at any time

• Opt out of marketing communications

• Request a copy of your stored data

• Lodge a grievance regarding data processing

To exercise these rights, contact us at info@brightyoushop.com

11. Cookies

We use cookies to improve user experience and website functionality.

Cookies help us:

• Remember user preferences

• Analyze website traffic

• Improve website performance

• Personalize content and offers

You may disable cookies through your browser settings, but some features may not function properly.

12. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of such websites independently.

13. Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of 18 years.

If such information is identified, we will take reasonable steps to delete it promptly.

14. Grievance Officer

In accordance with applicable IT and e-commerce regulations, we have appointed a Grievance Officer:

Grievance Officer: Anup Karanth
Company: BRIGHTYOU GARMENTS PRIVATE LIMITED

Email: grievance@brightyoushop.com
Phone: +91 97111 35618

Address: First Floor, Shop No. FF-72, Emaar Emerald Plaza, Sector 65, Emerald Hills, Gurugram, Haryana, 122018.

For any complaints or concerns regarding data privacy or website usage, you may contact the Grievance Officer.

15. Policy Updates

We may update this Privacy Policy from time to time.

All changes will be posted on this page with a revised Effective Date. Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

BrightYou
Company Name: BRIGHTYOU GARMENTS PRIVATE LIMITED

Address: First Floor, Shop No. FF-72, Emaar Emerald Plaza, Sector 65, Emerald Hills, Gurugram, Haryana, 122018.

Email: info@brightyoushop.com
Phone: +91 97111 35618
Website: https://brightyoushop.com